At NexG Healthcare Solutions ("we,"
"our," "us"), we prioritize client confidentiality and privacy. This Privacy
Policy explains how we collect, use, disclose, and protect your information
concerning SMS (Short Message Service) messaging through 10DLC to enable
effective communication between our Customers, Healthcare Providers, Clinics,
Insurance companies, select administrative staff, social workers, and
associates.
1. Information We Collect
When you opt-in to receive SMS messages
from us, we may collect the following types of information:
a. Personal Information:
Phone number
Name
Email address (if provided)
b. Project-Related Information:
Case number and customer ID (if
applicable)
Relevant details necessary for
effective communication regarding your process
c. Message Data:
The content of SMS messages sent and
received
Delivery status of SMS messages
Interaction data related to SMS
messages
2. How We Use Your Information
We use the collected information strictly
for case management and communication purposes, specifically for:
a. Communication:
Providing project updates and
essential information via SMS
Responding to client inquiries and
delivering necessary customer support
b. Service Improvement:
Understanding and analyzing the use
of our SMS services
Improving communication methods to
better serve clients
c. Legal Compliance:
Complying with applicable laws and
regulations for the state
Responding to support requests and
project related assistance
3. Sharing Your Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We maintain strict privacy policies to
protect the personal information of our users obtained for text message
communications.
Text Message Opt-Out:
If you are receiving text messages from
us and wish to stop receiving them, simply respond with either “STOP” or
“UNSUBSCRIBE” to the number from which you received the message. Once we receive
your message, you will no longer receive further text messages from us.
4. Security of Your Information
We take reasonable measures to protect
your information from unauthorized access, disclosure, alteration, or
destruction. However, no method of transmission over the Internet or electronic
storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
a. Opt-Out: You can opt out of receiving
SMS messages from us by replying "STOP" to any message or contacting us at
info@nexg-group.com
b. Access and Correction: You can request
access to or correction of your personal information by contacting us at
info@nexg-group.com
Contact Us
If you have any questions or concerns
about this Privacy Policy or our privacy practices, please contact us at:
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Last Updated: June 24, 2024
At NexG Healthcare Solutions ("we," "our," "us"), we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC to enable effective communication between our Customers, Healthcare Providers, Clinics, Insurance companies, select administrative staff, social workers, and associates.
1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following types of information:
a. Personal Information:
b. Project-Related Information:
c. Message Data:
2. How We Use Your Information
We use the collected information strictly for case management and communication purposes, specifically for:
a. Communication:
b. Service Improvement:
c. Legal Compliance:
3. Sharing Your Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We maintain strict privacy policies to protect the personal information of our users obtained for text message communications.
Text Message Opt-Out:
If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.
4. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
a. Opt-Out: You can opt out of receiving SMS messages from us by replying "STOP" to any message or contacting us at info@nexg-group.com
b. Access and Correction: You can request access to or correction of your personal information by contacting us at info@nexg-group.com
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
NexG Healthcare Solutions LLC
919 N Market St, STE 950,
Wilmington, DE-19801
Info@nexg-group.com
(985) 635-4665